Once entered, customers are automatically sent an email (and up to 7 reminder emails) with a unique link and a valuable offer for completing a review online.
You can also add the name of the employee that engaged with this customer for in-depth reporting statistics later on. You’ll be able to easily tell which employees are providing the best customer care.
The customer enters the star rating and completes the review of the business. The customer is never asked to login or share any kind of personal information creating an extremely low barrier of resistance for them.
If the software captures a positive review from the customer, it immediately provides them links to share the positive review online to the review sites that the business owner has chosen.
If a negative review is given it is flagged for immediate attention and the customer is routed to a resolution page preventing the negative review from ever hitting the web.
Positive reviews are heavily weighted and are a large contributing factor to your businesses’ ranking in search results. The more positive reviews your business can generate, the more likely additional customers will not only see your business but also choose your’s over the competition!
Drive higher profits by connecting with your customer, building a 5 star reputation online, improve and monitor your employee performance and control your negative reviews. All from a single software dashboard that’s available for you 24 hours a day!
ReviewMeToday combined with the right tactics will enable you to make a bigger impact on your bottom line.
Use our automated funnel to increase positive reviews online and protect your business from negative ones!
Get instant alerts of any reviews posted and take action on any negative ones that may cost you if left alone.
Our software allows you to completely customize the email funnels, positive and negative review response videos, look and feel of the review pages, and even the length of the email funnel. But don’t worry, everything comes pre-setup so you’ll be up and running in just a few short minutes!
ReviewMeToday is built on a fully responsive HTML5 platform making it 100% browser compatible on both desktop and mobile devices. Your entire automated reputation funnel will look stunning on any device.
Customize and specifically target the review website(s) that works best for your business. Our software comes with 11 review websites already set up including Google, Yelp, Bing, Yahoo, Kudzu, Yellow Pages, SuperPages, etc…but you have the ability to add any additional websites that you want! You can also update your preferred review websites at anytime.
The Real Time Reporting is an extremely powerful tool that has been built into our software. It provides invaluable information to the business owner and allows you to “filter by employee” and see exactly which one of your employees are providing the best customer service and generating the best customer reviews.
We provide extremely easy to follow video tutorials and documentation that walk you though every step of managing your account. You’ll never feel lost with our support team waiting to assist you with any questions you may have.
Nearly 80 percent of all consumers will research a business online prior to giving that company their patronage. If a potential customer decides to scour the web for your business and is confronted with numerous negative comments, they may quickly consider going to your competitor instead. Social media sites, as well as forums and discussion boards can easily become a breeding ground for negative remarks.
To protect your business and brand from becoming overshadowed by negative comments, online reputation management teams can properly manage your sites. Proper Online Reputation management will ensure only the positive information regarding your business is displayed on social media sites and other areas of the web, and they can also work to encourage more positive posting from brand loyalists.
Gaining a top position in search engines is a great way to increase the online visibility of your company. Most consumers (90%) looking for a specific business don’t make it past the first page of the search engine results, so having your business in one of the top 5 positions is your best bet for obtaining new business. By managing your business’ online reputation on a regular basis through content creation, keywords, and other various SEO techniques, your company will be more likely to obtain a higher rank in the search engines and maintain control of that position providing a higher likelihood of gaining new clients.
An online reputation management team may also be able to more effectively launch and manage any social media campaigns your company wishes to embark on which will allow you access to audiences you otherwise would not have been able to reach.
One of the greatest benefits to online reputation management is having the ability to choose how your target audience sees your business. By only allowing certain information to enter search engines and social media networks, you can deliver a trustworthy image of your company to your potential patrons. This is especially important for businesses heavily involved in social networking.
If a customer sees your company conveying one image on one site, and a different image on another site, they will feel as though you aren’t credible, and will be more likely to take their business elsewhere. Customers like to feel as though they are purchasing products and services from a trustworthy source and online reputation management can help you maintain the web consistency needed to convey this type of image.
Yes, you may upload your customer list in the ReviewMeToday admin section. Please note we have strict rules regarding the uploading of customer lists due to the anti-spamming rules and regulations.
Yes! While we provide professionally written default templates you will have the ability to customize all of the emails and even swap out the videos to make it a completely custom solution for your business.
Once a customer submits a feedback survey, our software will send them to a specific webpage based on their feedback rating. Negative feedback will provide a form that will go directly to the owner or dedicated manager while positive feedback directs the customer to a list of predetermined review sites to share their positive experience.
We are so confident that you’ll be happy with our system and with our results driven approach we want you to be 100% satisfied. Feel free to create your account now with no obligations. All of our monthly plans include a 60 day risk free trial!
You can find help or speak to us directly through our support center! We have answers for your Frequently Asked Questions, not to mention a full Reputation Management Community, and Knowledge Base inside our support center!I have questions, or need help →
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