Is it possible to edit customer reviews once they post on the review sites?

While ReviewMeToday has an automated system that routes customers with negative feedback to a resolution page, you may find that you have existing negative reviews. Review sites do not allow you to edit customer reviews, but you may be allowed to respond with a comment. By responding, new potential customers can see that you are actively working with unhappy customers and may decide to choose you based on your ability to address an issue promptly.

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